Bio:

Markus is driving Advanced Analytics on network and service data in Vodafone Germany to improve customer experience and operational performance. He leads a team of data scientists for predictive/big data analytics as well as a BI developer team to productize analytical results into KPIs, reports and dashboards. By developing a real-time correlation software, the data science team is able to proactively find network problems and automate the resolution. Employing the typical data science methods to correlate technical and customer data, they also provide levers to improve customer experience.
Before his role at Vodafone, Markus held various positions in Product Management, Sales and Management Consulting at various companies. He holds a diploma and a PhD in physics from LMU Munich.